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Best Telecom Companies in Australia

Are you from Australia? Are you looking for the best telecom companies established in Australia which provide the finest coverage and customer service? Then you have landed on the right page. The below mentioned information is going to help a great deal. While there may be other telecom companies in Australia, we have taken the liberty of comparing four of the top Australian mobile companies in a few of the prominent aspects in order to let you make an informed decision. Without further ado, let’s jump into the comparison and come up with a derivative conclusion.

Telecom Companies Australia


Telstra by far is the finest mobile company in Australia that provides the widest coverage that covers 99.3% of the overall population. Optus and Virgin Mobile currently stands at 98.5% in the aforementioned regard with Vodafone providing the lowest coverage that only serves around 96% of the overall population. In other words, if coverage is the only factor that you need to consider before choosing a mobile company in Australia, then Telstra is going to be a commendable option. It happens to be the only company that is rated 5/5 stars as far as coverage is concerned while others are rated at three stars tops.

Customer Service:

There is no argument over the fact that there are certain loopholes in the customer service of all four major telecom companies in Australia. Unfortunately, none of the companies have been rated 5/5 as far as the customer service is concerned. With no discrimination at all, Telstra, Vodafone, Virgin Mobile, and Optus, all of them are rated 3/5 on their customer service which implies that regardless of the company that you opt for, you are destined to have a certain minor issues with the customer support department that these companies have established.

Overall Satisfaction:

Customer satisfaction happens to be one of the leading factor that needs to be considered before choosing a mobile phone company in Australia. According to the latest reports, Virgin Mobile happens to have the largest proportion of satisfied customers among the four major telecom brands mentioned above. With 88% of its customers highly satisfied with the services, Virgin Mobile leads the comparison in this particular aspect. The closest to it is Optus with 85% customer satisfaction as claimed by the recent reports. Telstra stands at around 82% customer satisfaction with Vodafone lying far behind the rest with a mere 66% overall satisfaction of the customers.


In the light of the information mentioned above, it won’t be wrong to conclude that all of the major telecom brands mentioned above are going to be a reasonable choice if you are a local of Australia, however, each one of them have a particular aspect in which they outshine the rest of the competition. This is why it is important that you determine your requirements beforehand which will enable you to make an informed decision while choosing a particular mobile company in Australia that has its services specifically tailored to your individual requirements.

About the Author

RepairsXpressRepairsXpress provide the best mobile phone repairs service in Sydney. We focus on phone screen repair service for iPhone, Samsung, Nokia, Blackberry, and many more. Book online now to get the priority service or use our mail in service if you are unable to visit our store. Contact Us Now! Mobile Phone Repairs Sydney View all posts by RepairsXpress